Refund and Cancellation Policy
We strive hard to confer the best shopping experience and safe, certified, and effective health supplements to our customers. In case, you are dissatisfied with the product received, you can connect with our customer care representative to initiate a return or cancellation request. We will schedule a reverse pickup and upon close inspection of the product condition and reviewing the reason for cancellation/return, we will either replace your order with a new product or initiate a refund.
In case, you receive a damaged/ wrong order or parts of your products are missing; you can click its pictures and email us at firstname.lastname@example.org or call us at our helpline number +91-9050133227 to schedule a reverse pickup. Our representative will reach your doorstep with a new product and will replace your product after a close inspection of the damaged order you received.
Please note that you can return the parcel within 14 days of order placement and ensure keeping the packaging, tags, and product intact. Neither should the product be used nor should packaging be damaged to make a hassle-free return.
Cancellation and Refund
If you are dissatisfied with our services or products or have placed a wrong order, you can request for order cancellation by clicking the cancel button in 'MY ORDERS' section of our website. Besides, you can directly call our customer care officer to place a cancellation request.
We will initiate a refund within 10 business days, if found eligible. In case of online payment, the amount will be credited back to the credit/ debit card used during a transaction. For COD orders, we will issue a cheque in favour of the customer.